Support

We’re proud of the relationships we create with our clients.

A proactive approach to support is key in the success of any project with Lightbox so when you work with us on elevating your marketing efforts you can expect a helping hand, every step of the way.

When you approach us with the desire of enhancing your marketing activities, you can expect more than just our experience and knowledge on the marketing industry.

Our supportive approach to every project means that whenever you’re unsure on something, you can ask the Lightbox team and expect a response no matter what stage of the project you’re at. Enquiries never have to be specific to your project, if you want to know more about how your website can be taken to the next level then our development team will be on hand to answer any technical questions you may have. We are relationship driven and implement that factor into all the work we produce and deliver, whilst maintaining communication and providing a friendly service.

Working with us on a marketing project is an ongoing process and we pride ourselves on the fact that we treat you as a partner throughout the journey, not just a client. Our passion for what we do means that we’re continuously enthusiastic in our approach to supporting you and your business.

What we do

  • If you come to us looking to enhance your marketing efforts then you’ll benefit from our supportive approach from the very first enquiry. Our talented team will be ready to answer all of your questions whether they be marketing related, technical or general.
  • Our digital insight session will assure you of the support system that’s in place and that we’re always there for you and your business objectives.
  • Throughout the project you can expect frequent communication where we’ll discuss what we can do to propel your digital position. You’ll always be able to get in touch with someone from the Lightbox office.
  • Marketing is an ongoing process and that’s why we’ll develop a long term partnership with you; you’ll always be in good hands whilst working alongside us.

Your business is our business, which is why when you need any help, advice or something goes wrong we are by your side every step of the way. We are just as dedicated to providing the highest quality support as we are to running result driven campaigns.